Terms of Service
The deal, in writing.
The rules for using this site and buying Mood Mints. We kept them as plain as a legal document allows, and put a short version at the top.
Terms of service
The short version
- You have to be 21 or older to use this site or buy from us.
- Mood Mints contain THC. Read the label before you take them, and don't drive after.
- We only ship to states where we believe they're allowed, and only for your own use. No reselling.
- The Usual renews every 4 weeks at $29 plus tax until you cancel. Cancel online any time before your next billing date.
- Your first order has a 30-day money-back guarantee. The Refund Policy has the details.
- If something goes wrong, talk to us first. Anything we can't settle goes to small-claims court or the courts in Wisconsin (section 18).
This summary is here to help. The sections below are the terms themselves.
01About these terms
These Terms of Service ("Terms") are an agreement between you and Nature's Mood Magic LLC, a Wisconsin limited liability company ("Nature's Mood Magic", "we", "us"). They cover naturesmoodmagic.com (the "site"), our emails, and everything you buy from us.
Our Privacy Policy, Shipping Policy and Refund Policy are part of these Terms. By using the site or placing an order, you agree to all of them. If you don't agree, please don't use the site.
0221 and over only
- You must be at least 21 years old, able to enter a binding contract, and located in the United States to use the site or buy from us.
- When you enter the site and when you check out, you confirm that you're 21 or older. We may verify your age, including through a third-party verification service, and we'll cancel and refund any order we can't verify.
- When you order, you also confirm that you're buying for your own use and that our products are legal where you live.
- Don't buy Mood Mints for anyone under 21, and don't share them with anyone under 21.
03Our products
Mood Mints are made with hemp-derived cannabinoids, including delta-9 THC. We have our products tested by an independent laboratory, and you can read the results on our Lab Results page.
These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Nothing on the site is medical advice.
Read the label before you take them
The label and the warnings on your tin come first. Among other things, they tell you:
- Mood Mints contain THC. Don't drive or operate machinery after taking them, and don't combine them with alcohol.
- Talk to a doctor first if you're pregnant or nursing, or take prescription medication.
- They can cause a positive drug test. If you have to pass one, we don't recommend them.
- Start with one mint. Keep them out of reach of children.
If you think you've had a bad reaction, stop taking them, get medical help if you need it, and tell us at 844-741-4367 so we can look into the lot.
Descriptions and amounts
We work to describe our products accurately. The cannabinoid amounts on our labels are per-mint targets, and our lab results show what the lab measured. Colors and packaging can look a little different from the photos.
04Where we sell, and your local laws
- Hemp laws differ from state to state and change often. We ship only to the places listed in our Shipping Policy, and we can stop shipping anywhere, at any time, when the law changes or we believe it's required.
- You're responsible for knowing and following the laws where you live and wherever you take our products, including when you travel. Don't take Mood Mints outside the United States.
- Our products are for your personal use. You may not resell, redistribute or export them. We can limit quantities and cancel orders that look like they're for resale, including orders from multiple accounts or to freight forwarders.
- If a change in the law means we can't ship an order, we'll cancel it and refund you in full.
05Orders, prices and payment
- Placing an order. Your order is an offer to buy. We accept it when we ship it, and your confirmation email only means we've received it. Until then we may cancel an order, for example because of a pricing or stock error, a failed age or address check, or suspected fraud. If we cancel after charging you, we refund you in full.
- Prices. Prices are in US dollars. Sales tax and any shipping charge are shown at checkout before you pay. We can change prices at any time, but not for an order you've already placed. If a price on the site is clearly a mistake, we may cancel orders placed at that price and refund them.
- Payment. You authorize us and our payment processor to charge your payment method for your order, and you confirm you're allowed to use it. Charges appear on your card statement as NATURESMOODMAGIC.COM.
06Shipping
Our Shipping Policy covers where we ship, how long it takes and what happens if a package goes missing. Title and risk of loss pass to you when we hand your order to the carrier. That doesn't change what we'll do for you under the Shipping and Refund Policies if a package is lost or arrives damaged.
07Refunds
Your first order comes with our 30-Day Money-Back Guarantee: a full refund, shipping and tax included, if you ask within 30 days of delivery. One guarantee per customer and household. Damaged, defective, wrong and missing items are covered on every order. The Refund Policy sets out how it works.
08The Usual (automatic renewal)
The Usual is a subscription that renews automatically until you cancel. When you sign up, you agree that we'll send you one tin of Mood Mints every 4 weeks and charge the payment method you used, currently $29.00 per tin plus any sales tax, with free shipping. There's no minimum number of orders.
- When you're charged. We charge your first order at checkout. After that, we charge on your billing date, every 4 weeks after your first order, and ship within 1–2 business days of the charge. For example, if you sign up on October 1, your next orders are charged on October 29 and November 26, and so on until you cancel.
- How to cancel. Cancel online any time from your account, under "Manage subscription", or email or call us. You won't have to talk to anyone or fill in a survey. Cancel at least one day before your next billing date to stop that order. We'll confirm your cancellation by email. Cancelling stops future orders; it doesn't refund orders already charged (see the Refund Policy for renewals that haven't shipped).
- Skip or change. You can skip an order, change your billing date or update your card and address from your account.
- Reminders and receipts. After you sign up, we email a confirmation with these terms and how to cancel. We email a reminder before each renewal and a receipt after it, each with a link to manage or cancel, and once a year we remind you what you're subscribed to.
- Price changes. If the price or terms of The Usual change, we'll email you at least 14 days before the change applies to your next order, so you have time to cancel.
- Payment problems. If a charge fails, we'll let you know and try again. If the payment method still isn't updated, we may cancel the subscription. Your card issuer may update your card details automatically, and we'll charge the updated card.
- If we end it. We can end The Usual or your subscription, for example if the law changes where you live. We'll tell you by email, and we'll refund any renewal we've charged but not shipped.
09Discounts and promotions
Discount codes have no cash value and can't be sold or transferred. Unless the offer says otherwise, it's one code per order and codes can't be applied after you've checked out. New-customer offers are one per person and household. We can end a promotion at any time, but not for an order you've already placed, and we can cancel orders that misuse one.
10Your account
You don't need an account to buy, but you'll use one to manage The Usual. Keep the email address on it secure, since that's where your sign-in codes go, and keep your details up to date. You're responsible for what happens in your account. Tell us right away if you think someone else is using it.
11Emails
We'll send you emails about your orders, your subscription and your requests. We only send marketing emails if you sign up for them, and every one has an unsubscribe link. We don't send marketing text messages.
12Reviews, photos and feedback
- Reviews should be honest and about your own experience. Please don't make medical claims about our products, and say so if you got a product free or know us personally. We may decline or remove reviews that break these rules or the law, but we won't remove a review just because it's negative.
- When you post a review, photo or other content on our site or tag us, you give us a non-exclusive, royalty-free, worldwide license to use, reproduce and display it, with your first name and last initial, to run and promote our business. We won't edit a review in a way that changes its meaning.
- If you send us ideas or feedback, we can use them without owing you anything.
13Using the site
Please don't use the site to break the law, and don't:
- buy for anyone under 21, or for resale;
- use bots, scrapers or other automated tools to access the site or place orders;
- test stolen payment cards, commit fraud, or give false information;
- try to break into, disrupt or overload the site or its systems;
- copy our content or use our brand in a way these Terms don't allow.
14Our content and trademarks
The site and everything on it, including our text, photos, illustrations, logos, and the names Nature's Mood Magic and Mood Mints, belong to us or our licensors. You may view and share pages from the site for personal, non-commercial use. Anything else needs our written permission.
The site may link to other websites. We don't control them and aren't responsible for their content or practices.
15Disclaimers
Except for the promises in these Terms and our Refund and Shipping Policies, and to the fullest extent the law allows, the site and our products are provided "as is". We make no other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise that the site will always be available or error-free.
16Limits on our liability
To the fullest extent the law allows, we aren't liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or data. Our total liability for any claim relating to the site or our products is limited to the greater of the amount you paid for the products involved or $100.
These limits apply only to economic loss. They don't limit our liability for personal injury or death, for fraud, or for anything else the law doesn't allow to be limited.
17Indemnity
If someone brings a claim against us because you broke these Terms or the law, resold or gave our products to someone else, or misused them, you agree to cover our reasonable costs of that claim, including reasonable attorney's fees, to the extent the law allows.
18Disputes
Talk to us first
Most problems can be fixed with an email. Before either of us files a claim, the one with the complaint sends the other a written notice that describes the problem and what would fix it: to us at support@naturesmoodmagic.com or by mail to the address below, and to you at the email on your order. We'll both try in good faith to resolve it within 30 days. Deadlines for bringing a claim pause during that time.
Small claims court
Either of us can take an individual claim to small claims court in the county where you live, as long as the claim qualifies there.
Other courts and governing law
Wisconsin law governs these Terms, without regard to its conflict-of-law rules, along with applicable federal law. Any other claim will be heard in the state courts of Washington County, Wisconsin, or the federal court for the Eastern District of Wisconsin, unless the law where you live lets you bring it closer to home. To the extent the law allows, claims are brought individually, not as part of a class or representative action.
19Changes to the site and these Terms
We can change the site and these Terms. When we change the Terms, we'll post the new version here with a new date, and if a change is significant, we'll also tell you on the site or by email before it takes effect. Changes apply going forward: the version in effect when you place an order applies to that order. If a change affects The Usual, we'll email subscribers at least 14 days before it applies. We keep earlier versions, and we'll send you the one that applied to your order if you ask.
20The rest
- Ending access. We can suspend or end your access to the site if you break these Terms. Sections that by their nature should continue, such as 12 and 14 to 18, continue after that.
- New Jersey residents. Sections 15 to 17 apply to you only as far as New Jersey law allows.
- Events outside our control. We aren't responsible for delays or failures caused by things we can't reasonably control, such as carrier disruptions, severe weather, outages, or changes in law or government action.
- Electronic communications. You agree that we can give you notices, agreements and receipts electronically, by email or on the site.
- The whole agreement. These Terms and the policies they mention are the entire agreement between you and us about the site and your purchases. If a court finds any part unenforceable, the rest still applies. If we don't enforce a term right away, we haven't waived it. You can't transfer your rights under these Terms. We can transfer ours, for example if the business is sold.
21Contact
- Phone
- 844-741-4367
- Nature's Mood Magic LLC
N168W20379 Main Street, Unit #119
Jackson, WI 53037, USA
